For SACCOs and microfinance
Cut Portfolio at Risk with automated repayment reminders, confirm deposits with instant OTPs, and keep members informed at AGM season. Built for UMRA-registered MFIs and SACCOs.
Schedule SMS reminders 7 days before, on the due date, and the day after a missed payment. Members repay before they're flagged, and your loan officers focus on the cases that actually need attention.
Upload a CSV of loans due this week — Wesendall schedules the full sequence in one pass.
Merge tags for amount, member name and due date so each message feels personal.
See per-member delivery + reply status so loan officers know who to call.
Charge only for delivered SMS — refunds on failed sends.
Integrate the SMS API with your core banking system to send one-time codes that confirm member transactions in under five seconds on MTN and Airtel.
REST API with HTTP Basic Auth, JSON request bodies.
Median delivery latency 3-5 seconds on MTN, 4-7 on Airtel.
Use Wallet ID-scoped keys so each branch or product can have its own credentials.
Webhook delivery reports for full audit trails.
When you need to reach every member at once — for an AGM invitation, dividend confirmation, or BoU compliance update — SMS is the only channel that's already in every member's pocket.
Save the full Members group and reuse for every annual cycle.
Send dividend confirmations with the exact amount via merge tags.
Notify members of new policy changes ahead of formal letters.
Built-in opt-out keeps you UCC and Data Protection Act 2019 aligned.
Features
CSV upload → multi-stage schedule → per-member delivery tracking.
Sub-5-second SMS delivery on MTN and Airtel with REST + webhooks.
Save groups per branch, loan product, savings tier or risk cohort.
Welcome messages, statement availability, holiday closures — all from one dashboard.
Track which reminder cohorts converted to repayments and which need a phone call.
Opt-out handling, DPA-aligned processing, audit-exportable history.
FAQ
Yes. SACCOs that automate three-stage reminders (7 days before, day-of, day-after) typically see 15-30% improvement in on-time repayment. Wesendall lets you schedule the full sequence from a CSV of due loans.
Yes — the SMS API delivers OTPs to MTN and Airtel within seconds. See our SMS API for developers page for a full integration walkthrough.
We process member contact data under instruction from your SACCO as a processor. We don't share data, host all traffic in regions with adequacy decisions, and provide opt-out + audit trail tooling. Talk to us for a Data Processing Agreement.
Yes — these are core SACCO use cases. Save a 'Members' group and reuse it for the AGM notice, dividend confirmation, and any follow-up communications.
UGX 35 per SMS standard, UGX 32 in volume. Top up the wallet with Mobile Money — no monthly fees, no minimums. Most SACCOs spend less than UGX 100,000/month on member messaging.
Top up with Mobile Money and send your first batch of loan reminders today.